Essen is a city of corporate headquarters: energy, retail, industry and chemicals are run from here, along with consultancies, engineering firms and service providers working for those groups. If you are awarding a corporate project with its own digital department and an international rollout, Sharpness is the wrong address. We suit the companies in between: mid-sized firms, suppliers and service providers whose shop or website has to pass a major customer's supplier or IT audit without turning into a large-scale project. That takes documented processes, a data processing agreement and hosting on our own servers in a data centre in Falkenstein, Germany.
Healthcare is another focus: university medicine, many hospitals, care and social service providers. Their websites have to be accessible, advertise jobs, present specialist departments and be maintained by many people — a classic case for TYPO3. In the north of Essen, meanwhile, a hub for design, culture and the creative industries has grown up around the Zollverein World Heritage Site. Where coal was once mined, designers and artists now work. Companies in this setting care about design, yet still need a system that carries their content reliably for years.
In Essen, Shopware 6 is the choice for retailers and manufacturers who want to keep B2B and B2C cleanly apart: business customers with framework terms and approval processes, consumers with clear product presentation and a fast checkout. We develop the ERP and payment integrations ourselves, as a Shopware Extension Partner building our own extensions rather than a patchwork of plugins. After launch the shop is covered by a maintenance contract: updates tested on a staging copy, security fixes, upkeep of extensions, backups with restore tests and a log of the work that you can present in audits by your major customers. The SLA fixes the response time — 24, 8, 4 or 2 hours.
For hospitals, social service providers, associations and service firms in Essen we build TYPO3 websites on v14 LTS, often with several sites in one installation — such as a main site, pages for individual facilities and a careers portal. If your system still runs on v11 or v12, free support has already ended; we then plan the upgrade path with an extension review and a test instance, and state the effort in advance. After go-live we take over TYPO3 maintenance: evaluating each security bulletin, installing patches, regular minor updates, looking after PHP and the database. We cost major upgrades as a separate project so that the maintenance contract stays predictable.
Oldenburg is about two hours and 45 minutes away — and for Shopware and TYPO3 projects other things matter more than proximity: the focus on exactly these systems, operation on our own Proxmox servers in Germany, one team that builds and supports, and clean documentation. By arrangement, kick-off and key workshops are held at your offices in Essen; the development work and ongoing support happen remotely. By phone we are available Monday to Thursday, 9:00 to 16:00, and Friday, 9:00 to 13:00 CET, on +49 441 21 21 63 0.